1. Who we are
Healthcare Digital Agency (HDA) is a healthcare-focused digital marketing brand operated by Ecoder Technology, based in Kolkata, India. This policy describes information handling on healthcaredigitalagency.com. Before publication, add the registered legal entity name, postal contact address and a monitored privacy email address.
2. Information we collect
When you use an enquiry or consultation form, we may receive your name, business name, professional contact details, country, requested service and the message you send. If enabled on the live site, analytics and security technologies may record page visits, referral source, approximate location, browser, device, IP address and consent choices. We do not ask for patient medical records or health information through our marketing enquiry forms.
3. How we use information
We use information to respond to requests, assess potential projects, provide agreed services, operate and secure the website, understand site performance, meet legal obligations and—where legally permitted and appropriately consented to—send relevant business updates. We do not sell enquiry data.
4. Legal grounds and choices
Where applicable, processing may be based on consent, taking steps at your request before entering a contract, performing a contract, legitimate interests where lawful, or legal obligations. You may decline optional marketing communications or withdraw consent where consent is the basis. The actual lawful basis can vary by location and purpose.
5. Cookies, analytics and advertising
The website may use essential cookies and, if configured, analytics or advertising cookies and tags such as Google Analytics, Google Tag Manager or advertising conversion tracking. The use of particular services must be checked against the production website. Where required, non-essential tracking should not run until visitors have given valid consent. You can also manage cookies through browser settings. A functioning cookie preference control and an accurate cookie inventory must be configured before launch.
6. Sharing with service providers
We may use carefully selected hosting, email, CRM, security, analytics and website support vendors to process information for authorized purposes. Information may be disclosed if lawfully required, or during a legitimate business transaction subject to appropriate safeguards. We do not authorize service providers to reuse information for unrelated purposes.
7. International visitors and transfers
We serve organizations in India and other countries. Information may be handled in different countries depending on hosting and service-provider configurations. Where cross-border transfer rules apply, we will evaluate and implement suitable safeguards. The actual providers and storage locations must be confirmed before publishing this policy.
8. Retention and security
We aim to keep enquiry data only for as long as reasonably required to handle requests, manage business relationships, comply with law or resolve disputes. Exact retention schedules must be documented before launch. We apply proportionate administrative and technical security measures, but no online system is completely secure.
9. Your privacy rights
Depending on your location and applicable law, you may have rights to access, correct, update, delete, restrict or object to certain processing, request portable information, withdraw consent, or complain to a regulator. Submit privacy requests through the website contact form and clearly identify your request; a dedicated privacy contact email should be added before launch. We may need to verify identity.
10. Children and sensitive health information
This B2B website is intended for healthcare professionals and organizations, not children. Please do not submit patient-identifiable information, medical records or other sensitive health details through general marketing forms. If a project requires sensitive data handling, a separate assessment and contract will be necessary.
11. External links
Our website may link to third-party sites. Their content and privacy practices are governed by their respective notices, not this policy.
12. Changes and contact
We may revise this notice to reflect changes in technology, services or legal obligations. The revised effective date will appear on this page. To ask about this policy, contact us through the website enquiry form at /#contact. Before launch, publish the legal entity name, full business address and privacy contact email here.